Computer Help and Support

Sunlei

(22,651 posts)

12. I had this trouble with verizon dsl through my dedicated land line.

Tue May 23, 2017, 09:12 AM

May 2017

I suggest calling repair every time it happens to document the issue on Verizon's side. Tell them you want a credit for the issue. They'll tell you to call billing, do it and get your $1.00.

When you hit a threshold of about 5 calls and credits they'll have real technicians work on the problem and fix it for you. Ask them to have the tech call you and save his number when he does. They're a wealth of information.

IMO, it has something to do with refreshing the DNS? combined with a weak or worn part of the wire on their side.

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High Speed Internet [View all] bucolic_frolic May 2017 OP

I'm on East Coast...loathe and detest Verizon HipChick May 2017 #1

If that were happening to me I'd PoindexterOglethorpe May 2017 #2

No bucolic_frolic May 2017 #4

Assuming you have their FIOS service. mn9driver May 2017 #3

No we don't get FIOS bucolic_frolic May 2017 #5

That's too bad. mn9driver May 2017 #6

Thanks for your help bucolic_frolic May 2017 #7

I probably don't need to tell you ... lpbk2713 May 2017 #8

https:/ is not sufficient? bucolic_frolic May 2017 #9

A public wireless network leaves a lot to be desired. lpbk2713 May 2017 #10

Wow. Thanks bucolic_frolic May 2017 #11

I had this trouble with verizon dsl through my dedicated land line. Sunlei May 2017 #12

another tip is turn on wifi list and look for XFINITY wifi. Try to logon and they'll give you a free Sunlei May 2017 #13

Hey thanks bucolic_frolic May 2017 #14