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Social Security & Medicare

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progree

(11,572 posts)
Fri Nov 17, 2017, 08:29 PM Nov 2017

Still don't know what my premium will be, with 20 days left in Open Enrollment in Medicare [View all]

Maybe my expectations are way too high, maybe even delusional, but I thought the whole point of open enrollment (for people already in Medicare) was to consider new plans, and obviously plan premiums are an important part of it for those of us in the bottom 90% or so. And in particular, I would expect to know what my existing plan's premium is next year.

Well, I have a United Healthcare Medicare Supplement (Medigap) policy, and I don't see any info in my online account or messages there or anything that has anything about a new premium.

I called the main number on Nov 10 (a week ago) and the person there said they don't have premiums yet for next year, and they will mail (meaning snail mail from the rest of the conversation) it to me when they have it. I said but but but we're 26 days into a 53 day open enrollment period (October 15 - December 7), and how are we to decide on any new plans? I also asked about plan changes, like changes in the network, but he said "the plan is the plan", and I realized that well, that might be true -- the network in Medigap plans is anyone who accepts Medicare assignment.

But anyhoo, we're now 33 days into the 53 day open enrollment period (20 days left) .... I checked online again for messages.

And what's this shit about snail mailing it to me (I went over that with him too ... that delays things 3-5 days). I think snail mailing it is highly desirable, but how about emailing it too? Sigh

Is this usual? Is this "modern"?

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11/24 Update - I got a snail mail letter this afternoon with my new premium (a 3.75% increase, so not a shocker that would force me scrambling looking for alternatives with only 11 days left in the 53-day open enrollment period). The letter is dated November 11 (grrr, can't you mail out the letter sooner, grr grr grr). I checked my account online -- no information about this, so not only couldn't they be bothered with an email notification, they can't be bothered to put information like this as an account notice/message. Shitheads).

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