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progree

(11,463 posts)

6. YW. BTW, I had the problem you are describing about 2 months ago --

Reply to thucythucy (Reply #5)

Tue Mar 8, 2022, 11:34 AM

Mar 2022

I looked for some notes about it but couldn't find any, but I do remember this problem, very scary ... I thought how outrageous, I can't get into my own file (files?). Maybe it's ransomware, yikes.

But IIRC it cleared up with a shutdown and restart of Word, or more likely I rebooted. If I had to do something fancier than that, I would have logged it in a special place where I log computer issues.

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I keep getting a "permission denied" notice [View all] thucythucy Mar 2022 OP

I have the Geek Squad with Best Buy, because I buy my computers from them. PoindexterOglethorpe Mar 2022 #1

I think I'll need to pay someone as well. thucythucy Mar 2022 #2

I hope our Computer Support and Help is useful to you. PoindexterOglethorpe Mar 2022 #3

That's good, because I had a horrible horrible experience with them back in 2000 or thereabouts progree Mar 2022 #4

Thank you for this advice. thucythucy Mar 2022 #5

YW. BTW, I had the problem you are describing about 2 months ago -- progree Mar 2022 #6

They've apparently changed a lot in 22 years. PoindexterOglethorpe Mar 2022 #7