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Computer Help and Support

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douglas9

(4,617 posts)
Sun Mar 21, 2021, 06:26 AM Mar 2021

Update woes that never end: Microsoft halts Patch of a Patch of a Patch rollout to fix printing issu [View all]

March 2021 has not been a particularly good month for some users of Microsoft's Windows 10 operating system. The company released the cumulative updates for March that fixed security issues on all supported versions of Windows. Shortly thereafter, reports emerged that printing would cause bluescreens on some devices. Users would get "APC_INDEX_MISMATCH for win32kfull.sys" bluescreen messages as printing caused Windows to crash.


Microsoft released a workaround, and then a first emergency out-of-band patch to address the issue. While the patch did do away with the bluescreen errors, users started to report other printing related issues such as incomplete printouts or blank sheet printouts, especially when printing content with graphics.

To address this issue, Microsoft released yet another patch. The update was released as an optional update via Windows Update and as a direct download on the Microsoft Update Catalog website. The update did replace the previously released emergency update.

Administrators who installed the new update reported that it did resolve the issues on their ends, but many could not install it but received the error message "We couldn't install this update , but you can try again (0x80070541)" instead when trying to do so.

https://www.ghacks.net/2021/03/21/update-woes-that-never-end-microsoft-halts-patch-of-a-patch-of-a-patch-rollout-to-fix-printing-issues/

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