Last edited Thu Mar 16, 2023, 02:25 PM - Edit history (1)
...and are re-introducing some services that were discontinued.
And, yes, given the general atmosphere, it is difficult to imagine what one must do in order to be kicked off. I saw that happen one time, but it was because a passenger was stealing from other passengers, got caught, and was taken into custody at a crossing in the middle of the night where police met the train.
More than one person had to be involved in the decision to remove an unruly passenger, and I don't see how age factors into it. People are capable of gross misbehavior at any age, so without more information it is difficult to know what happened.
Significantly, this is not one of those "...according to a lawsuit filed by the passengers" story, but is a completely uncritical account of how two nice old ladies could not possibly have done anything to get kicked off a train.
I've always been impressed with the standard of service aboard Amtrak. Railroad work is a multi-generation tradition in some families, going all the way back to the Pullman company.