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EarlG

(22,540 posts)
Fri Aug 18, 2023, 12:01 PM Aug 2023

READ ME FIRST! How to use the DU4 Bug Reports forum

This discussion thread is pinned and locked. It is closed to new replies.
Do not post general questions in this forum!

This forum has a single purpose: reporting DU4 bugs. If you have a general question about DU4, DO NOT post it in this forum -- instead, use the DU4 Questions & Answers forum. If you post something unrelated to bugs in this forum, it will be locked.


What is a bug?

A bug is something that seems like it's not working correctly, or looks broken. For example, you may find a function that doesn't work when you click the submit button, or you might run across an error message. Or you may see page elements that are out of place, or completely broken page layouts.

If you think you see a bug, do a quick check in this forum to see if anyone else has started a thread about it, and if not then start a new thread in this forum to report it. To keep things as efficient as possible, I'll curate the bug reports and pass through to Elad anything that requires fixing.

IMPORTANT: When reporting a bug, please include:
  • Your device (PC, Mac, tablet, phone, etc.)
  • Your operating system (Windows 10, Mac OS, iOS, Android, etc.)
  • Your browser (Chrome, Edge, Firefox, Safari, etc.)
  • A detailed description of the problem -- provide as much info as possible.
  • Optional: If possible, post a screenshot of the problem.

Please be patient -- we won't always be able to fix bugs immediately

As the beta test progresses, we will do our best to deal with bugs when they are reported. However, it is almost certain that issues will come up which will be too complicated to resolve while the beta test is running. We'll be keeping a list of those issues, and from time to time we will take DU4 offline to deal with them. We'll let you know in advance when a period of downtime is coming up. DU3 will not be affected while DU4 is offline.
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