DU Community Help
Related: About this forumDU no longer works in Google Chrome
I can use it on Microsoft Edge like I'm doing now, but in google chrome is wrecked.
Help!!
Ocelot II
(120,813 posts)CanonRay
(14,858 posts)Lithos
(26,452 posts)It works fine.
What is not working for you?
Jarqui
(10,487 posts)Freethinker65
(11,134 posts)TheKentuckian
(26,181 posts)Maybe make sure you have accepted recent updates?
Good luck.
montanacowboy
(6,300 posts)works good here
highplainsdem
(52,329 posts)guessing you mean by "wrecked."
TwilightZone
(28,833 posts)If that sounds like your issue, there are some suggestions in that post.
Saoirse9
(3,799 posts)I just held down the shift key and clicked refresh and it was fine.
TwilightZone
(28,833 posts)Seems like a lot of people have been having similar problems.
Saoirse9
(3,799 posts)Irish_Dem
(57,338 posts)But works in chrome.
All torn up and truncated in safari.
None of the fixes work.
Lithos
(26,452 posts)Have you tried the trick above with refreshing the files?
L-
Irish_Dem
(57,338 posts)Maybe I don't know what it means to refresh files.
Exactly how do I do that?
Lithos
(26,452 posts)Command + R: Reloads the current page.
Command + Shift + R: Reloads the current page and ignores cached data.
Try the last one.
Irish_Dem
(57,338 posts)Just tried it again with no luck.
Assume you are using OSx - if so, what version and what platform (x64 or Mx)? Or is this on your phone and/or iPad?
Irish_Dem
(57,338 posts)Does this answer your question?
I don't know what a x64 or mx are.
Lithos
(26,452 posts)15.6.1 is a Safari update that was meant for older OS versions (ex: Big Sur or Catalina). This leads me to think you are running one of those. I am also guessing you are running an Intel based laptop and not one of the newer M1, M2, or M3 chips. 15.6.1 was released over a year ago (Aug 2022 time frame).
You can confirm the hardware version, OS version and the Chipset by clicking the Apple on the menu bar and then "About This Mac" - a simple window will open up.
Mine says:
MacBook pro 16 inch 2021
Chip: Apple M1 Pro
Serial Number:
macOS: Sonoma 14.2 (which means I'm one small patch behind).
I would defer to EarlG to what version of Safari is supported, but I will say that you might try and upgrade to a newer version of macOS if your laptop will support it.
Irish_Dem
(57,338 posts)It says I can upgrade to a Sonoma 14.2.1
Lithos
(26,452 posts)Have you opened up a "private" window and see if that works? If so, then it's some sort of residual issue - cache, cookies, etc. which are impacting things.
Do you have an ad-blocker or some sort of firewall/proxy in place? If so, then that might be impacting how things get loaded.
Are you up to date in your patches and software components?
Irish_Dem
(57,338 posts)So does that mean I need to clear cache?
Yes it looks like I am up to date.
Lithos
(26,452 posts)Maybe clear your cache?
Irish_Dem
(57,338 posts)ThreeNoSeep
(170 posts)Here's how to clear your cache in Google Chrome:
Open Chrome
Click More in the top right corner
Click More tools
Select Clear browsing data
Choose a time range
Select All time to delete everything
Check the boxes next to Cookies and other site data and Cached images and files
Click Clear data
You can also clear your cache by:
Pressing F5 or Ctrl + R to reload the current page
Or
Pressing Ctrl + F5 (Shift + F5) or Ctrl + Shift + R to reload the current page while ignoring cached content
Or
Right-clicking the Reload button in the upper-left corner, and selecting Empty Cache and Hard Reload
Saoirse9
(3,799 posts)All I had to do was hold shift and click refresh. Presto!