DU Community Help
Related: About this forumSomething happened to the formatting, I don't get the full menu anymore and so forth
When I cant click on latest discussions I dont get the full menu like I used to with My DU and Home etc. Cant access any of the stuff now
highplainsdem
(52,533 posts)formatting problems, and you might not have to clear all of it, just the last hour or day.
EarlG
(22,550 posts)Walleye
(35,891 posts)I get the latest discussions and their titles but thats about it. This morning any other time before I click on latest discussions and I get the full menu on top
EarlG
(22,550 posts)If a tablet or phone, do you typically hold it vertically or horizontally? Thanks.
Walleye
(35,891 posts)Walleye
(35,891 posts)But if you hold it vertically the menu disappears? I think the issue might be that your phone is serving a cached version of one of our files, instead of the new version that we updated yesterday. You might be able to resolve this by following these instructions:
1) Go to Settings. Scroll down a ways until you see Safari and tap that.
2) On the Safari page, scroll all the way to the bottom and tap Advanced.
3) At the top of the Advanced page there's an option called Website Data. Tap that.
4) On the Website Data page, scroll down until you find "democraticunderground.com". Swipe that item to the left and a Delete button will appear -- tap the Delete button.
Then when you go back to DU, your phone should download all of our latest files instead of loading old ones from your cache.
Be aware that doing this might sign you out of DU, so to avoid any hassle signing back in, make sure you know your password.
Please let me know how you get on.
Walleye
(35,891 posts)I dont have a very recent iPhone mine is iPhone 7 I think