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Related: About this forumMy SO is locked out; tried resetting password twice...
My SO has been a member here since around 2004. Tried resetting her password twice today - several hours apart -- but no confirmation email ever arrived in order to reset. She has checked spam and trash...nothing.
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My SO is locked out; tried resetting password twice... (Original Post)
freemay20
Mar 2018
OP
Afromania
(2,789 posts)1. I have had to reset a few times and once or twice had to wait a few hours for the reset email.
zipplewrath
(16,692 posts)2. Write the Admins
She's probably stuck on the wrong side of the election night fiasco of 2016. It'll probably take direct admin intervention to fix.
trixie2
(905 posts)3. this happened to me and I just opened a new account
freemay20
(243 posts)4. Okay, thanks all . n/t
Kirk Lover
(3,608 posts)5. Are you sure the ISP isn't blocked? n/t
Rhiannon12866
(222,105 posts)6. Definitely contact the admins for help on this
The same thing happened to me and it took EarlG to help me get access again.