DU Community Help
Related: About this forumAnyone else having issue uploading new custom avatars
[font style="font-family:'Georgia','Baskerville Old Face','Helvetica',fantasy;" size=4 color=#009999]I got a JPEG that is about 9.82KB in size, but everytime I try to upload it takes me to DU homepage and keeps the old avatar. Normally it gives me a message about having to redirect before reloading the profile page.
Normally, when an avatar doesn't upload I am able to force it to update by logging out and back in and then reloading the page and the new avatar pops up. But now it does nothing.
It been a day and still no change. Are the custom avatars not working?[/font]
uppityperson
(115,869 posts)People have asked this in ATA and it happened to me a couple yrs ago. It was very frustrating but clearing my cache worked.
LostOne4Ever
(9,596 posts)Response to uppityperson (Reply #1)
Name removed Message auto-removed
ornotna
(11,069 posts)No luck changing mine. Been trying for half an hour now.
LostOne4Ever
(9,596 posts)[font style="font-family:'Georgia','Baskerville Old Face','Helvetica',fantasy;" size=4 color=#009999]But it did bring back the old one I was using when I tried instead of no avatar.
Also, I got the redirect screen and it going to my profile page again. Just I can't change my avatar.
Looks like they are working on it. Maybe tomorrow.[/font]