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LostOne4Ever

(9,596 posts)
Thu Dec 17, 2015, 01:48 AM Dec 2015

Anyone else having issue uploading new custom avatars

[font style="font-family:'Georgia','Baskerville Old Face','Helvetica',fantasy;" size=4 color=#009999]I got a JPEG that is about 9.82KB in size, but everytime I try to upload it takes me to DU homepage and keeps the old avatar. Normally it gives me a message about having to redirect before reloading the profile page.

Normally, when an avatar doesn't upload I am able to force it to update by logging out and back in and then reloading the page and the new avatar pops up. But now it does nothing.

It been a day and still no change. Are the custom avatars not working?[/font]

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Anyone else having issue uploading new custom avatars (Original Post) LostOne4Ever Dec 2015 OP
Try clearing your cache as your old one is still in there. uppityperson Dec 2015 #1
Still not working but thank you very much for the suggestion. nt LostOne4Ever Dec 2015 #2
Message auto-removed Name removed Dec 2015 #6
Yep ornotna Dec 2015 #3
Well, still can't upload a new avatar LostOne4Ever Dec 2015 #4
I just changed mine. Seems to be fixed now. nt LostOne4Ever Dec 2015 #8
Thanks n/t ornotna Dec 2015 #9
Still not working. nt LostOne4Ever Dec 2015 #5
And fixed!!! Thank you Elad, EarlG, and Skinner!!! nt LostOne4Ever Dec 2015 #7

uppityperson

(115,869 posts)
1. Try clearing your cache as your old one is still in there.
Thu Dec 17, 2015, 01:53 AM
Dec 2015

People have asked this in ATA and it happened to me a couple yrs ago. It was very frustrating but clearing my cache worked.

Response to uppityperson (Reply #1)

LostOne4Ever

(9,596 posts)
4. Well, still can't upload a new avatar
Fri Dec 18, 2015, 12:17 AM
Dec 2015

[font style="font-family:'Georgia','Baskerville Old Face','Helvetica',fantasy;" size=4 color=#009999]But it did bring back the old one I was using when I tried instead of no avatar.

Also, I got the redirect screen and it going to my profile page again. Just I can't change my avatar.

Looks like they are working on it. Maybe tomorrow.[/font]

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