Medallion Signature Verification

[Hokie]

I just went through two days of pure hell trying to find a bank to do a Medallion Signature Verification for a document I needed to send to Fidelity. I went to six bank branches (three of which I am a customer) and either they no longer provided the stamp or only did it for customers. I ended up driving three hours round trip to a Fidelity office in Naples where they accepted the form w/o the Medallion stamp since it was their document.

The form was a simple two page document to allow me to transfer money to my adult daughter's Fidelity account from time to time in excess of the default limit. On this particular form Fidelity requires a Medallion signature guaranty on a paper document. A simple notary is not acceptable.

The experience also taught me how hard it is to call a bank branch. On most of them I never was able to navigate voice automation hell and get to a real person.

[Wonder Why]

1. I recently ran through AI hell on the phone trying to get an agent because the computer didn't understand

what I wanted. I got so frustrated, I told the computer it was stupid and should destroy itself. It immediately said "You want to speak to an agent, don't you" in spite of the fact that I had repeatedly used the terms human, agent and representative multiple times. The agent quickly resolved my problem.