Costco Employees Claim They're Being 'Bullied' & 'Abused' Over The Store's New Policy

[Salvador Dolly]

Costco Employees Claim They're Being 'Bullied' & 'Abused' Over The Store's New Policy
https://www.msn.com/en-us/money/companies/costco-employees-claim-they-re-being-bullied-abused-over-the-store-s-new-policy/ar-AA1pkBd2

Costco shoppers haven't been shy about expressing their anger over the warehouse's new membership card policy. The new rule, which was implemented in some stores in January and is now rolling out nationwide, calls for mandatory membership card scans to enter the store.

As frustrating as the new policy has been for some shoppers, it turns out that Costco workers hate the mandatory card scanning, too. Or at least, they hate they way it's making some shoppers behave.

...

"A bunch of you are mad. Now, imagine being the low level employee at the door that is instructed to enforce those policies. Imagine the abuse that YOU, the public, has subjected them to. Calling them slurs. Getting in their faces. Swearing at them. Threatening them. Assaulting them. Spitting on them. Complaining to them," they wrote online.

"That smiling face at the door is a low level employee trying to do their job. They don't make policies. They have NO influence," the worker continued.

"Yet they face abuse and mistreatment at the hands of the general public daily. I've seen coworkers reduced to tears, crying because a Member decided that it was OK to take out their frustration (bully) on a woman standing at a scanner. We're just doing our jobs, people. Stop being like this."

...

[msongs]

1. new policy not in effect in Hawaii yet. Im in favor of ID by the way nt

[jimfields33]

2. I don't mind showing the card.

I don’t understand people who join a store and won’t follow their rules. If they are rude, ban them from ever stepping foot in another Costco. Entitled people are the worst!

[zipplewrath]

3. Need a security guard

I know one of those ID checkers. The new policy is due here in September. Her first question was where the security guard was going to stand. They already get hassled just for asking to SEE the ID card.

[tirebiter]

4. Takes me back to showing my id card to get in to commissary's or base exchanges

Don’t get the need for everyone to complain…

[Sneederbunk]

5. Bullied and abused? Isn't that the story of retail?

[dobleremolque]

6. Costco employees are gold! A few Costco members, on the

other hand, are some of the most entitled pricks you'll ever run across ... if they don't run across you first ... wheeling their own self-important asses through the parking lot.

Gathering the shopping carts is one of the most hazardous tasks there is at Costco.

[eppur_se_muova]

7. My eye doctor has an office inside Costco. Membership is not needed to make an appt.

Requests for ID have been pretty nominal.

[wolfie001]

8. If you don't like the policy, vote with your feet

Go shop somewhere else. The clowns that abuse employees aren't good customers anyway. I worked Union grocery. I've seen it all. Just under 40 years.

[Clouds Passing]

9. Why such a big deal? It's as easy to stick your card up to the scanner as it is to show it to the greeter.

The greeters are always polite and smile. No reason to be mean.