'The planet pays': An underrated cost of holiday gift returns
There was a segment about this on the network TV news last night too.
Yahoo Finance
'The planet pays': An underrated cost of holiday gift returns
Grace O'Donnell · Assistant Editor
Wed, December 29, 2021, 9:58 AM
With the season of giving comes the season of returning.
A report by Optoro and CBRE forecasted that 30% or $66.7 billion worth of products will be returned this holiday season, a figure that has been on the rise for the past five years, driven largely by e-commerce growth.
The record amount of anticipated returns could create unwanted effects: The influx of additional items may inflame already strained supply chains and lead to greater impacts on the environment.
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We're all paying for it, Optoro President and Co-Founder Adam Vitarello said about gift returns on Yahoo Finance Live (video above). The cost gets passed on to retailers, over $20 per return. And so they pass that along to consumers. And we all pay for having an inefficient returns process.
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