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question everything

(49,422 posts)
Mon Oct 21, 2024, 03:31 PM Oct 2024

I cannot open PDF files attached to emails - edit, fixed

Last edited Mon Oct 21, 2024, 04:16 PM - Edit history (1)

Any idea how I can tackle this?

Thanks

Apple Support suggested to... restart the iMac.. Worked

Oh well..

7 replies = new reply since forum marked as read
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I cannot open PDF files attached to emails - edit, fixed (Original Post) question everything Oct 2024 OP
Adobe Reader FrankTC Oct 2024 #1
Thank you. Apple Support suggested to restart and it worked.. question everything Oct 2024 #3
Sometimes you need to download it to your cell and then you can open it. Bluethroughu Oct 2024 #2
Thanks. As I replied above - just restart the machine.. Oh well question everything Oct 2024 #4
I have never had a problem with pdf's unless they're broken usonian Oct 2024 #5
Thank you. As I edited, blushing, the problem it is fixed. Needed to restart the computer question everything Oct 2024 #6
Tricks alinasloane Dec 20 #7

FrankTC

(228 posts)
1. Adobe Reader
Mon Oct 21, 2024, 03:47 PM
Oct 2024

Sometimes it helps to use PDF software. One option is Adobe Reader, which is free and easily findable on the internet. Also PDFs are better behaved on computers than on cell phones.

question everything

(49,422 posts)
3. Thank you. Apple Support suggested to restart and it worked..
Mon Oct 21, 2024, 04:14 PM
Oct 2024

Duh..

Old IT personnel joke: is the machine plugged in?

But good idea to use Adobe Reader..

usonian

(15,367 posts)
5. I have never had a problem with pdf's unless they're broken
Mon Oct 21, 2024, 04:17 PM
Oct 2024

Click on them in mail and they "preview", then say "done" and you are back to mail.
Download (on a phone, to "files" wherever you set the default location) and they will open.

Varies a bit whether ios (phone or ipad) or computer, but really the same deal.

Can you give more details?

question everything

(49,422 posts)
6. Thank you. As I edited, blushing, the problem it is fixed. Needed to restart the computer
Mon Oct 21, 2024, 04:27 PM
Oct 2024

Of course, it was started earlier. The email just had a note which of course was not clickable.

When all else fail, restart...



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