Apple Users
Related: About this forumAnyone is using Brothers B&W printer HL series?
Happened once before and then went away, and is happening now.
I send a print job and it tells me that the printer is not connected. It is but I cannot even turn it off by pressing the On button. But... it prints a PDF file..
I unplug it, plug again still the same behavior.
It happened to me several weeks ago. I just turned everything off. The next day. all of a sudden all the previous jobs started printing.
Any suggestions?
The manual says to go to System Preferences Printers and Scanners and to delete it using the - button and then add it using the + button but doing this I am getting a dialogue box that I have no idea how to fill.
Thanks
OK, I works. I did plug it again and it gave me the default same printer and it is working. Now all I had to do is delete the "off line" icon and some others, older printers..
Curioser and curioser
Still cannot turn it off, though.
usonian
(13,836 posts)Will even wake from deep sleep, to shut down, though I miss the barely audible click when I hold the power button down a long time when it's on.
like the old nurse joke --- waking up a patient to take their sleeping pills
I am ethernet connected because I was using a wireless hotspot for the longest time and that was too awkward. Naturally, pulling the power or switching off an outlet strip is foolproof.
Do check your print queue if jobs are reappearing. Maybe they got held up, or you submitted them multiply when the printer was daydreaming.
Just some wild guesses.
Tetrachloride
(8,448 posts)but make a duplicate copy of Preferences folder in Home /
Library first
Are you near any Apple Reseller store ?
question everything
(48,808 posts)I am a dinosaur.
I am near an Apple store, not a reseller. I got the printer at Best Buy. The previous one was working fine but could not talk to the newer iMac (High Sierra) that no longer has the Intel chip..
Tetrachloride
(8,448 posts)try to Duplicate that folder as a first step.
i will google
Tetrachloride
(8,448 posts)1a. if the Library folder is hidden, let me know
1b. if Duplicated successfully, let me know, then we proceed
samplegirl
(12,079 posts)It could take up to 10 seconds.
Try connecting directly from your wifi
Cicada
(4,533 posts)I just push it in a bit more, problem solved. Maybe your cable needs to be replaced, sometimes I step on cables.