Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

2naSalit

(92,705 posts)
Wed Aug 7, 2024, 06:34 AM Aug 2024

What is this alert about?

I have been seeing a little alert pop up when I turn on my computer and a couple of times afterward and I am suspicious about it.

Alert reads:

AMDRSServ.exe cannot proceed because OpenCL.dll was not found.


And it started showing up after an Ai program tried to load through my PDF reader which keeps trying to get me to open some Ai feature or app. I'm still on WIN10 and have no desire for the upgrade to WIN11 anytime soon on this computer. I have no desire to engage with Ai either and I suspect this alert originates from one of those things but I am not certain.

Anybody know what this is and how to get rid of it? I use a cleanup program whenever I boot up, go on or offline, and prior to shut down to clear all interweb clingons and it does not clear it as it has an exe suffix which concerns me.

Any ideas/help would be welcome.

Thanks!

6 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
What is this alert about? (Original Post) 2naSalit Aug 2024 OP
Try updating any AMD drivers? sl8 Aug 2024 #1
Hmm... 2naSalit Aug 2024 #2
In this case, apparently it's the video or graphics card driver(s). sl8 Aug 2024 #3
Thank you! 2naSalit Aug 2024 #4
You might check out this video: lastlib Aug 2024 #5
Thanks... 2naSalit Aug 2024 #6

sl8

(16,245 posts)
1. Try updating any AMD drivers?
Wed Aug 7, 2024, 06:42 AM
Aug 2024

See https://www.windowsdigitals.com/amdrsserv-exe-system-error-opencl-dll-was-not-found/

I'm not familiar with Windows Digitals or Nyau Wai Hoe, so use your judgement, but updating device drivers (from a reputable source) is standard practice.

2naSalit

(92,705 posts)
2. Hmm...
Wed Aug 7, 2024, 06:48 AM
Aug 2024

My cleanup program tells me when drivers need updating, which I do when alerted to do so. What's an AMD driver? I'll check that situation, though. Thanks.

sl8

(16,245 posts)
3. In this case, apparently it's the video or graphics card driver(s).
Wed Aug 7, 2024, 06:57 AM
Aug 2024

Advanced Micro Devices (AMD) is a big chip manufacturer.

The author of the article says that particular error is related to the driver(s) for an AMD powered graphics card.

2naSalit

(92,705 posts)
4. Thank you!
Wed Aug 7, 2024, 10:56 AM
Aug 2024

I have not been "up" on a lot of recent tech, been too distracted with politics for some reason.

2naSalit

(92,705 posts)
6. Thanks...
Wed Aug 7, 2024, 05:12 PM
Aug 2024

Will do, videos are usually helpful!

I read the info at the link given by sl8 and it is a simple enough fix but I need to reboot a couple times and I was waiting to do that later since this isn't a major problem that requires immediate attention.

Latest Discussions»Help & Search»Computer Help and Support»What is this alert about?