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SleeplessinSoCal

(9,687 posts)
Thu Jan 11, 2024, 10:50 PM Jan 2024

HP Smart app making printing nearly impossible

Anybody know a work around giving HP (or whoever) my credit card info?

Until recently it was so easy to print from my phone. Now I have to give them a credit card or they can't "find the printer"!! Seems very wrong.

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HP Smart app making printing nearly impossible (Original Post) SleeplessinSoCal Jan 2024 OP
my printer won't even turn on now WhiteTara Jan 2024 #1
There are way too many road blocks. SleeplessinSoCal Jan 2024 #2
mine is an WhiteTara Jan 2024 #6
I hope that doesn't happen to me! Nictuku Jan 2024 #3
I've been logging out, unplugging, rebooting... SleeplessinSoCal Jan 2024 #4
My HP has refused to print. northoftheborder Jan 2024 #5
Don't give up. SleeplessinSoCal Jan 2024 #7

WhiteTara

(30,185 posts)
1. my printer won't even turn on now
Thu Jan 11, 2024, 11:27 PM
Jan 2024

I have no idea what happened, but here I am. I bought a new one. It was $40 for an all in one. I hope it works!!!

SleeplessinSoCal

(9,687 posts)
2. There are way too many road blocks.
Thu Jan 11, 2024, 11:33 PM
Jan 2024

It used to be so easy. Now it won't even recognize the printer serial number that's on the printer. I think it was $80. Bought it in the fall.

Nictuku

(3,871 posts)
3. I hope that doesn't happen to me!
Thu Jan 11, 2024, 11:47 PM
Jan 2024

I hate that sh*t. Why do I need an email address (let alone a credit card) to freaking print?!? I have to log into your site to be able to print? This is so insidious.

As an IT Support person for 20 years, this kind of stuff makes me insane.

Note: I have an HP Envy, which I have been printing to via wireless with few problems. But if I want to Scan anything, it makes me log into their website.

SleeplessinSoCal

(9,687 posts)
4. I've been logging out, unplugging, rebooting...
Fri Jan 12, 2024, 12:18 AM
Jan 2024

.. and anything else I could think of. Finally I saw a project pop up on an older version of the HP Smart app. I'm stunned. Maybe it's working now.

SleeplessinSoCal

(9,687 posts)
7. Don't give up.
Fri Jan 12, 2024, 12:34 AM
Jan 2024

So much can go wrong along the way. Even some unrelated driver or a wireless connection needing attention. This printer is way too fancy. Lights up - multicolored!! - and has bells and whistles!

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