Slow/dropping internet conection?

[grumpyduck]

It's me again. I was able to get into my Win 10 computer, but hit another snag.

The internet connection is slow as molasses in January, and the computer keeps dropping it. We have a new modem/router from Comcast, and this doesn't happen on the other desktop, the laptop, the tablet, or the phone. First it wouldn't connect at all, then it kept dropping the connection, like the thing has a mind of its own.

So I'm wondering if it's Edge (I tried downloading Chrome, but didn't get anywhere with that), or the comm card, or Win 10 itself. I tried looking online, but obviously wasn't asking the right question or using the right terminology.

Any thoughts?

[RKP5637]

1. Have you tried Firefox? n/t

[grumpyduck]

3. It came with Edge, and I couldn't downoload anythig else. n/t

[dchill]

2. Comcast sells all their high-speed for high dollar.

Believe me, I live with it every day.

[grumpyduck]

5. Everything else here works fine.

It's just this one machine.

[ItsjustMe]

4. Check the manufacturers website for

Updated drivers for your network adapters

[grumpyduck]

6. Drivers for the card or the modem?

[ItsjustMe]

7. The Card

Does your computer also have Wi-Fi?

[grumpyduck]

8. Thanks, and yes. All our devices are wireless. n/t

[Tetrachloride]

9. Grumpy, where are you? I am also having some sites

fail to load

[grumpyduck]

12. SF Bay Area n/t

[Tetrachloride]

13. ok ty. sounds like we are having separate but

similar issues. i am several time zones away.

[msongs]

10. did u run the windows internet connection trouble shooter? do speedtest.net nt

[grumpyduck]

11. Yes I did, thanks.

It ran thru its stuff and finally told me the problem was solved.

Next thing... the connection dropped.

I'll run speedtest next time I'm on that machine.