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ZZenith

(4,321 posts)
1. I don't believe anyone can help you until you offer a lot more information about your situation.
Thu Oct 7, 2021, 04:41 PM
Oct 2021

What are you trying to do? What’s your computer? Operating system?

efhmc

(15,007 posts)
2. On my windows 10, whenever I plug in a USB cable to my iphone W10 gives the message that
Thu Oct 7, 2021, 05:13 PM
Oct 2021

the USB devise is not supported. When I looked for online support told to uninstall. (USB Device not recognized" error when you try to access a USB external hard drive) I obviously need to be able to use this feature to get my pictures from my iphone onto my computer. This happened recently. I thought it might be the cable I was using but changing cables did not work either. Thanks again for taking the time to help me.


ZZenith

(4,321 posts)
7. Do you have the latest version of iTunes on your PC?
Thu Oct 7, 2021, 08:16 PM
Oct 2021

I wish iPhones played with computers better, it’s always been a convoluted process even on Macs.

Thanks for the additional info, it helps to know what you’re trying to accomplish.

Kali

(55,739 posts)
8. I have an old Android phone, have never been able to connect it correctly to my desk top
Thu Oct 7, 2021, 08:40 PM
Oct 2021

I gave up and just pull the memory card and use a card reader.

or if in a hurry for just one or a few pics, I email them to myself.

CloudWatcher

(1,923 posts)
9. Transfer photos and videos from your iPhone, iPad, or iPod touch
Fri Oct 8, 2021, 01:50 AM
Oct 2021

This article goes into some detail about how to copy pix & movies from your iPhone into a Windows machine (scroll down, first it describes using the iCloud and how to do it with a Mac):

https://support.apple.com/en-us/HT201302

Yes you need the latest version of iTunes for Windows. Sadly you can't just access it like a USB drive.

Latest Discussions»Help & Search»Computer Help and Support»USB Devise not supported