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dixiegrrrrl

(60,011 posts)
Fri May 3, 2019, 11:40 PM May 2019

Mozilla seems to have disabled add-ons, attempts to download them don't work


Et tu, anyone ?

All of my extensions are marked as "___ could not be verified for use in Firefox and has been disabled".
Trying to remove them and reinstall them gives "Download failed. Please check your connection."
EVERY single add-on on the Mozilla page does this.

2 hours later, I found https://github.com/mozilla/addons/issues/978, which is
a current discussion of the problem that people have discovered in the last 3-4 hours.

I can attest this just recently happened around 10 pm Central, on my 2 computers running Firefox.

I have Opera as a back up browser, so can change over to that.
19 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Mozilla seems to have disabled add-ons, attempts to download them don't work (Original Post) dixiegrrrrl May 2019 OP
I'm using Firefox Quantum 66....and things seem OK for me. Not sure what is going on walkingman May 2019 #1
Wait until your clock hits midnight (in about 7 minutes). Eugene May 2019 #3
It's a known problem. Eugene May 2019 #2
Wow - not a good thing for Mozilla. I left Firefox for Chrome for a while when they went to walkingman May 2019 #4
Thanks for the confirmation. dixiegrrrrl May 2019 #6
Slightly disconcerting, but only updates disabled here. greyl May 2019 #5
This account is keeping track of the problem and (hopefully) eventual fix blogslut May 2019 #7
Thank you! dixiegrrrrl May 2019 #10
just now got that message/change on firefox. not sure what they disabled tho, adblock plus? msongs May 2019 #8
yep adblock is disabled, dirt sucking ads everywhere guess its off to chrome nt msongs May 2019 #9
Ghostery ad blocker is back on my puter!! dixiegrrrrl May 2019 #11
Update: Mozilla is pushing out a pair of hotfixes. Eugene May 2019 #12
That fixed it on my Windows 7 machine. ( n/t ) Make7 May 2019 #13
Thanks! It hit me today and I turned on the active studies feature and a few minutes later walkingman May 2019 #14
2 of 3 laptops in the house are back up dixiegrrrrl May 2019 #15
just updated to 66.0.3 Go Vols May 2019 #16
I'm wondering how many people did the update. dixiegrrrrl May 2019 #17
Version 66.0.4 is out, all extensions should be back to normal dalton99a May 2019 #18
My android phone took an extra day due ManiacJoe May 2019 #19

walkingman

(8,452 posts)
1. I'm using Firefox Quantum 66....and things seem OK for me. Not sure what is going on
Fri May 3, 2019, 11:52 PM
May 2019

I saw similar comments on another forum so maybe it is a geographical issue? I'm in Central Texas.

Eugene

(62,736 posts)
2. It's a known problem.
Fri May 3, 2019, 11:53 PM
May 2019

Mozilla acknowledges the problem. A site certificate expired as of 00:00 May 4, 2019.

All extensions disabled due to expiration of intermediate signing cert

https://bugzilla.mozilla.org/show_bug.cgi?id=1548973

The addon store needs to fix their site.

walkingman

(8,452 posts)
4. Wow - not a good thing for Mozilla. I left Firefox for Chrome for a while when they went to
Fri May 3, 2019, 11:59 PM
May 2019

extensions and I lost some of my favorite addons but came back when I figured out that I could do some of the same things with CSS file. Now more problems. Not good.

dixiegrrrrl

(60,011 posts)
6. Thanks for the confirmation.
Sat May 4, 2019, 12:26 AM
May 2019

I'll check back to the add on page in a couple days then. When they get it fixed, will our extensions be working, or do we have to download them again?

greyl

(22,997 posts)
5. Slightly disconcerting, but only updates disabled here.
Sat May 4, 2019, 12:03 AM
May 2019

On my Android tablet, Firefox plugins were disabled, but here on a Windows 7 PC, they're not disabled, but show "There was an error downloading..." updates for Wappalyzer, Adblock Plus, Clippings, and NoScript.

dixiegrrrrl

(60,011 posts)
11. Ghostery ad blocker is back on my puter!!
Sat May 4, 2019, 11:44 AM
May 2019

It just showed up in the usual place on the adddress bar.

Ad blocker Ultimate is still ded, tho.

Looks like are working on the problem.

Eugene

(62,736 posts)
12. Update: Mozilla is pushing out a pair of hotfixes.
Sat May 4, 2019, 04:17 PM
May 2019
Update Regarding Add-ons in Firefox

https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/comment-page-5/

To provide this fix on short notice, we are using the Studies system. This system is enabled by default, and no action is needed unless Studies have been disabled. Firefox users can check if they have Studies enabled by going to:


It may take up to six hours for the Study to be applied to Firefox. To check if the fix has been applied, you can enter “about:studies” in the location bar. If the fix is in the active, you’ll see “hotfix-update-xpi-signing-intermediate-bug-1548973” in either the Active studies or Completed studies as follows:




The other hotfix is hotfix-reset-xpi-verification-timestamp-1548973.

In my case, one PC has the fixes and I'm still waiting on other computers.

walkingman

(8,452 posts)
14. Thanks! It hit me today and I turned on the active studies feature and a few minutes later
Sat May 4, 2019, 06:48 PM
May 2019

everything was back! Gracias!

dixiegrrrrl

(60,011 posts)
15. 2 of 3 laptops in the house are back up
Sat May 4, 2019, 06:59 PM
May 2019

but a 3rd, not yet. We haven't done anything to fix them, Mozilla did.

thanks for the blog link, gonna keep that and their twitter feed for future reference.

dixiegrrrrl

(60,011 posts)
17. I'm wondering how many people did the update.
Sun May 5, 2019, 05:25 PM
May 2019

we haven't yet...but the extensions are now working for us.

ManiacJoe

(10,136 posts)
19. My android phone took an extra day due
Mon May 6, 2019, 04:47 PM
May 2019

to the staggered rollout that Google Play does.
All is good now.

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