Help!!!!

[sheshe2]

The elections are Tuesday and I can’t log into the Internet. Logged on to my computer this afternoon and hit the icon to bring up the menu and the icon disappeared. Hit a couple times, now the little blue circle just keeps spinning and spinning and spinning this been going on for two hours now. Since the menu was not available I can’t log off or reboot.

I have a notebook HP. Any suggestions? I did try pulling the battery and shutting off the computer it allows me to log back in but when I get to the screen the blue thing just keeps spinning.


TIA

[shraby]

1. Try restoring it to an earlier date.

[Eko]

2. Try hitting CTRL ALT DEL at the same time.

That should bring up task manager. Let me know if it does.

[sheshe2]

3. Ok that worked....

[Eko]

6. Look at the tabs top right

cpu, memory, disk,, any of them running higher than say 40%?

[sheshe2]

7. The log out window appeared.

I logged out and log back in and I’m on .....thank you!!

I hate posting on my phone 😐👍😊

[Eko]

8. No prob,,

glad to help ya.

[sheshe2]

11. Thank U thank U thank U!

👍😊

[Eko]

9. Might want to restart

and see if the the problem is fixed.

[krispos42]

4. Did you pay your internet bill?

Mine somehow fell off of automatic payments when I moved and they cut my service until I paid by phone.

Step two, unplug the router and cable modem. Wait a few seconds, then plug them back in. Your modern should be up and connected in a couple of minutes.

[sheshe2]

10. Yes I did.

Echo told me to hit control delete. Then I signed out and I’m back on yay 😁 thank you so much for your help

[flyingfysh]

5. It's hard to diagnose without seeing the computer up close

But here are a couple of ideas. Do you know how to boot in safe mode? What kind of machine did you use to post this message? Also, I believe it is possible to boot in safe mode, only with networking. I don't remember offhand how to boot in safe mode, maybe someone with more exertise in this kind of problem remembers.

[sheshe2]

12. I am back on from a suggection above from Eko.

I was posting from my phone which is one big pain.

Thanks, you all are the best. You are why I love DU.

[dweller]

13. just reccing

to show the love amongst all
✌🏼️

[sheshe2]

14. You are all so cool here!!!

[linuxuser3]

15. Help!!!!

Probably a Windows-something machine? My advice till you take it to a shop to get it fixed: Go to your nearest public library till the election is over. Ours have free Internet access (including Wi-Fi access) & that will get you through the election. After that, look for a good repair shop.

[sheshe2]

16. I am back.

Eko helped me with advice above.

Thanks so much...and welcome to DU!

[littlemissmartypants]

17. Posts like this are what makes DU great.

I'm glad things are working for you now, sheshe2.