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trof

(54,273 posts)
Thu Jun 12, 2014, 04:43 PM Jun 2014

Avoid this garage in Melrose.

Took my car in for an Automatic Braking System malfunction, covered by the extended warranty I had purchased.
We were visiting relatives and 1500 miles from home.
Friends of our relatives recommended Tremont St. Garage.

In addition to the brake work, I was charged $160 (not covered by the warranty) for the 'diagnostics' required.
Bruce also called me with an $850 laundry list of preventive maintenance, etc. that the car 'needed'.
I declined.
The warranty covered $250 and I had to pay another $280.

When I got home I found the top/center brake light assembly hanging by the wires. The screws were missing.
The trim cap on the rear window wiper was missing and that stuck out like a sore thumb.
Bruce admitted that the brake light was their error and found the missing screws
He claimed no responsibility for the trim cap.

You can do better than this place.
I won't be back.

3 replies = new reply since forum marked as read
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Avoid this garage in Melrose. (Original Post) trof Jun 2014 OP
Give them a review on Yelp. NV Whino Jun 2014 #1
Already did. What you read in my OP. trof Jun 2014 #2
That'll do it. NV Whino Jun 2014 #3
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