Delta sues CrowdStrike over software update that prompted mass flight disruptions

[BumRushDaShow]

Source: CNN Business

Updated 9:22 PM EDT, Fri October 25, 2024


CNN — Delta Air Lines on Friday sued cybersecurity firm CrowdStrike in a Georgia state court after a global outage in July caused mass flight cancellations, disrupted travel plans of 1.3 million customers and cost the carrier more than $500 million.

Delta’s lawsuit filed in Fulton County Superior Court called the faulty software update from CrowdStrike “catastrophic” and said the firm “forced untested and faulty updates to its customers, causing more than 8.5 million Microsoft Windows-based computers around the world to crash.” The July 19 incident led to worldwide flight cancellations and hit industries around the globe including banks, health care, media companies and hotel chains.

“Delta’s claims are based on disproven misinformation, demonstrate a lack of understanding of how modern cybersecurity works, and reflect a desperate attempt to shift blame for its slow recovery away from its failure to modernize its antiquated IT infrastructure,” CrowdStrike said late on Friday.

Delta, which said it has purchased CrowdStrike products since 2022, said the outage forced it to cancel 7,000 flights, impacting 1.3 million passengers over five days.

Read more: https://www.cnn.com/2024/10/25/business/delta-sues-crowdstrike/index.html

[Farmer-Rick]

1. Yeah, this happens all the time

Especially with Microsoft. The minute you load an update, the whole thing crashes. It's not like they didn't know what hardware they had. Shouldn't they have designed an update that worked with their hardware?

But isn't that typical of most software troubleshooters? Blame it on the hardware.

[wolfie001]

2. I dropped their (Microsoft) yearly $59.99 Office Suite charge once my first year was up and.....

....my computer runs about 300% faster and it doesn't glitch like it did before.

[Farmer-Rick]

3. Good to know

I just dropped them too. But only because I thought it was a waste of money for a rarely used desktop computer.

[wolfie001]

4. Yes, I still have all the tools and Windows update gives me the security I need

I only use Excel for the house budget because: retired. Cheers